Common tile repairs we handle
Cracked floor tile from substrate flex or impact, loose tile in showers and backsplashes, hollow-sounding tile that did not bond well to thinset, missing or chipped tile near doorways and corners, and damaged shower tile after a leak repair.
When repair is the right call
When the substrate is sound, the waterproofing is intact, and only a few tiles are damaged, repair is the right answer. We can color-match grout in most cases and source matching tile when it is still available.
When repair is not the right call
If a shower wall is leaking, regrouting and recaulking will not solve it. The membrane behind the tile failed, and the honest fix is to open up and rebuild the wet area. We tell you that up front rather than charge for a temporary patch.